Foam Upholstery Cleaners / Cotton & Linen
• Always read the label of the product you are using if it is compatible to the fabric, consult a professional if unsure
• You should be able to clean most cotton / linen fabrics yourself, but there are always exceptions so it’s best to test a discrete area first,
again if unsure consult professional upholstery cleaner.
• Vacuum the upholstery to remove any dust, loose dirt, crumbs or pet hair. Remove any leftover pet hair with a sticky roller lint remover. It
is important to remove every bit of loose dirt and pet hair to expose the fabric surface to the cleaning agent.
• Spray a small area of your upholstery with foam upholstery cleaner following the product instructions. It is advised to test a discrete area
first to ensure that the upholstery cleaner will not damage the fabric. With most upholstery sprays, you spray them on, and take a damp
sponge and spread the foam evenly on the fabric. Allow it to dry completely, and then vacuum.

Tips & Warnings
❖ Spot clean any serious stains first and then continue to clean the entire piece of furniture with the upholstery cleaner. Again,
follow the foam upholstery cleaner's directions of spraying on, spreading, drying and vacuuming. Stain-resistant finish
sprays extend the life of your upholstery. You may want to consider applying a stain-resistant finish to your furniture when it
is new. Keep your furniture out of direct sunlight because it will fade the fabric.
❖ Extreme amounts of water / moisture are harmful to the fabric and will destroy it by loosening the weave and giving a baggy
appearance.

Cleaning Velvets
• Velvet is a very delicate material, which requires special care as it can be easily damaged.
• Velvet is a very luxurious fabric, which isn’t easy to maintain. If not properly cleaned, its fabric can be crushed and damaged. Velvet
made from synthetic materials is easier for cleaning. Follow the advice and tips presented below to avoid damaging the smooth surface
of your velvet upholster.
• Vacuum clean your upholstered furniture with the attachment designed for furniture. Make sure you collect all the loose fiber’s (i.e. dust,
feathers, hair) from your upholstered furniture, running it back and forth until the excess disappears from your velvet furniture.
• Examine the pile of your velvet upholstery by running your hand from back to front, if its smooth this is the direction of the pile, brush it in
this direction using a soft brush. If you want to remove stains from your velvet upholstered furniture, you should make the stain dry by
applying a soft clean cloth on it to absorb any liquid. Don’t apply too much pressure as this can crush the fibers. Continue removing the
stain by making a cleaning solution. For it you will need only a little quantity of warm water and some drops of dish-wash detergent. Stir
and shake this solution until suds occur. Apply the suds ONLY onto the stain carefully. You can also use a dry cleaning product to
remove the stain (any good hardware store, read the manufacturer’s instructions carefully!). After you clean the stain, let it dry well and
brush it in the same direction as the pile until the velvet returns to its normal appearance.
• A steam cleaner is perfect for removing stains, dirt and debris, disinfecting the velvet fabric, without leaving any damage to it. This
process is best performed by a professional.

How to care for Leather & Faux Leathers
• Always use reputable leather cleaning products and follow the manufacturer’s recommended instructions. Regular wiping with a damp,
soft cloth is often enough to keep a leather sofa looking pristine.
• Vacuum your leather sofa regularly, to remove dust and dirt, especially along the stitch lines.
• Keeping your leather seating at least 50cm from a heat source will help to avoid the leather cracking.
• Spilt liquid should be blotted immediately with a dry cloth or kitchen paper until it is dry, do not rub the area as this could cause
discoloration or damage to the finish.
• Avoid overexposing your furniture to sunlight, it will help to prevent colour fading.
• Beware of sharp objects that could tear, cut, or scratch leather.

How to care for Wood
• Furniture with a hard lacquer, wax polish or painted surface should be dusted with a dry cloth.
• Waxed furniture will need to be given a coat of beeswax a couple of times a year to help maintain its luster.
• Spray polishes are best avoided as they contain silicones which may spoil the furniture’s surface by building up over time.
• Make sure all surfaces are protected from heat and liquids by mats and coasters. Wipe up spills immediately and ensure that a mat or
pad is placed under paper if you are writing. Do not leave liquids to settle on the surface as this will dameage the finish.
• Extendable dining tables should be left extended for the first few months to avoid an uneven appearance. Likewise, lamps and
ornaments should also be moved regularly.
• Furniture will endure most temperatures in the home but it is best to avoid placing furniture next to heat sources such as radiators or
fires. Be particularly careful with solid wood as the lack of humidity caused by central heating can cause damage such as warping.
• Wooden furniture should be protected from direct intense sunlight and exposure to magnification heat from large glass windows and
doors. These conditions can cause premature warping and potential splitting to occur in timbers.
How to care for Painted Wood finishes – additional information
• Hand painted brush stroke finish's will hold up to everyday wear and tear quite nicely. However, it is important to remember that your
piece is still a wood piece of furniture and should be cared for as such.
• Painted furniture still requires regular dusting with a damp cloth. When very soiled wash with a solution of mild, non-abrasive detergent
and warm water. Wring a cloth nearly dry and work on a small section at a time, then rinse with clear water and dry after.
• Never leave water to settle on the surface as this will cause damage. Any liquid spilled onto the item should be cleaned up immediately
using an absorbent cloth.
• AVOID chemical cleaners or liquid furniture polish including direct contact with greasy substances
• As with all natural wood products, there will be some movement within the parts as the furniture acclimatises to its surroundings, you
may see slight chipping and cracks where panels meet, this is a completely natural occurrence with ALL painted products using natural
solid timbers.
• Painted surfaces can be carefully touched up with matching paint.There will be various brush lines, slubs, and little inconsistencies in the
painted finish, this is all part of the relaxed handfinished look and feel of hand painted collections.
How to care for Glass furniture
• Never use sharp items on the surface of the product. For example knives and utensils may damage the product. It is also advisable to
place a mat under paper when writing.
• If the product component is chipped or broken, please consult the manufacturer, retailer or agent with regard to obtaining a
manufacturing specification and shape for replacement glass quoting the model number and batch number.
• Do not use the glass as a chopping surface. Do not strike the glass with hard or pointed objects.
• Do not sit or stand on horizontal glass surfaces.
• Do not place very hot or very cold items against or in close proximity to a glass surface.
• The surface should be protected with coasters, trivets or placemats.
• All spills should be blotted up immediately. Do not wipe the spill or this may spread it. Clean the surface with a clean soft cloth (nonabrasive) and mild detergent or stone soap.
How to care for Marble furniture
• Marble comes in many variations with its creation being natural thousands of years ago. Every piece of marble will have its own
structure with random grain patterns, irregular markings, mottling or vein streaks including small fissures or pinholes. These are all
natural geological features.
• Never use sharp items on the surface of the product. For example knives and utensils may damage the product. It is also advisable to
place a mat under paper when writing.
• The surface should be protected with coasters, trivets or placemats.
• All spills should be blotted up immediately, do not wipe the spill as this may make it spread.
• Clean the surface with a clean soft cloth (non-abrasive) and mild detergent or stone soap. Do not use cleaners containing acids. It is
recommended a generous layer of marble wax is applied at regular intervals to maintain and protect the finish. This should especially
be applied after cleaning once the finish is dry. For food surfaces such as kitchen islands please ensure you use a food safe marble
wax. Details on these can be found on the wax packaging or from the manufacturer.


How to care for Metal furniture
• Metal furniture requires minimal maintenance:
• Cleaning your metal furniture is very simple. Use a soft cotton cloth and clean with mild detergent or water, using a towel
immediately dry the furniture afterwards.
• Metal furniture is usually damaged due to rust, as a precaution a soft wax after cleaning will help seal it.
• If it has a few spots of rust, you can treat it with rust remover, following the manufacturers guidelines. (some finishes are
made to look like rust)
• Smudges and smears, including surface rust residue can be removed from metal furniture by using a window cleaner or
mild detergent and a paper towel.
• Indoor metal furniture is not recommended for outdoor use.
How To Care For Paper Wicker and Paper Rush Product
• Since these seats are made from the same authentic paper fiber material that was used in a great deal of Wicker Furniture
manufactured since 1904, the cleaning treatments are the same for both paper wicker and paper rush.
• Vacuum frequently, use a damp cloth to clean stubborn dirt, and a slightly wet toothbrush to get into tight corners. In case of
accidental spillage, your best option is to act quickly! Immediately after spilling, first try use a paper towel and press firmly (not
wipe) to soak up as much moisture as possible. If a colour stain remains, try a ‘damp’ cloth to soak up the stain. If this does not
remove the colour stain, try gently ‘wipe’ the area with a damp sponge.
• IMPORTANT: Do not soak or immerse the seat in water. Try avoid excessive ‘wiping’ as this can damage the surface fibers of the
paper. Never use harsh soaps or cleaning liquids on the paper cord seat as they can damage the material.

How to care for Outdoor Furniture
• The frame of the furniture is all-weather proof. However, although cushions are showerproof, you will need to store your cushions away
when not in use to keep them at their best. They can be sponge cleaned with a gentle detergent. Avoid machine washing as this may
affect the Fire Retardant coating. Before storage ensure cushions and upholstery are dry fully to avoid mould and mildew.
• We recommend using a parasol over dining sets on sunny days to protect from direct sunlight. In Windy conditions don’t forget to store
your furniture away especially a parasol.
• We recommend during winter months all garden sets are covered or stored in an out building.
• Never use sharp items on the surface of the product. For example knives and utensils may damage the product. It is also advisable to
place a mat under paper when writing.
• Metal Furniture designed for outdoor use will age naturally due to the additional elements found in an exterior environment.
• It is quite normal for cast and wrought iron products to develop surface rust and this aged appearance of the metal is to be expected.
The rust will not affect the integrity of the product but adds a rustic patina finish to the items. Most of our iron products are supplied to
naturally age in this way.
• Metal products will age quicker when in close vicinity to the coast due to the increase of salt in the atmosphere.
• Steel and aluminum products will dull and corrode over time, again depending on placement and exposure to the elements.
• Some planters and furniture will have distressing, antiquing or faux rust already applied and this is a unique feature to depict a pre aged
appearance.
• Be mindful when placing some products designed to rust as part of their feature as they could leave tarnishing when hung on a wall or
placed on the ground.
• Metal furniture requires minimal care and maintenance:
❖ Use a soft cotton cloth and clean with mild detergent or water.
❖ Specific metal cleaning products are available from hardware stores.
❖ Smudges and smears can be removed from metal furniture by using a window cleaner and a paper towel.
❖ Indoor metal furniture is not recommended for outdoor use